Guarantee, Warranty & Returns

Guarantee & Returns

Western Optical Supply, Inc. guarantees that you must be totally satisfied with every product you purchase or you may return it, freight prepaid in its original condition, within 10 days of receipt for a merchandise refund or credit. Please telephone our office for return authorization approval. Returns after this period or items that need to be repackaged are subject to a 15% restocking fee. No returns are accepted after 90 days from purchase date.


Western Optical Supply, Inc. warrants our products to be free of defects in material and workmanship. If upon receipt of merchandise the product is found to be defective it will be replaced at no charge. After this initial period, our obligation under this warranty is limited to repair or replacement of any part or entire unit at our option for a period of one year from date of delivery unless otherwise stated.

This warranty does not apply to normal wear. The warranty does not include cost of inconvenience, property damage, misuse, abuse, accident or similar incidents. Warranty may be voided if product is tampered with or repaired by unauthorized persons and does not apply to any item that is abused or not used for its intended purpose.

Product Names

All brand and product names are trademarks or registered trademarks of their respective companies.